Everything You Need To Know About the Project Management Officer: Their Role, Responsibilities, And Skills

Do you have a Project Management Officer (PMO)? If not, you should consider getting one. PMOs are essential for maintaining consistency and best practices across an organization. They help to keep things running smoothly and prevent disasters from happening. As your business companion, I will discuss the role and responsibilities of PMOs, as well as their skills and qualifications.

When Do I Need A PMO?

A Project Management Officer is usually needed when an organization starts to grow and become more complex. Not only with operations but managing people as well. If you are starting to feel like things are getting out of control or that there is a lack of communication and coordination between departments, then it may be time to consider hiring a PMO.

Or maybe you want to ensure that your projects and services are executed with the highest quality and meet customer expectations. In this case, a PMO can help you develop and implement processes and quality control standards to save time and money on your end.

What Does A Project Management Officer Do?

The Project Management Officer is responsible for maintaining the standards and best practices of the organization. This includes developing processes, procedures, and guidelines for the team. They also oversee the Project Managers and Contractors ensure that they are adhering to the standards set by the organization. In addition, the PMO may also manage other projects within the organization.

The PMO may also consult the CEO/Founder on leadership opportunities or potential improvements to team morale. Although they are not an HR Department, the Project Management Officer often becomes the face of the company and builds relationships with employees.

What Skills And Qualifications Should A Project Management Officer Have?

There are a lot of skills and qualifications a PMO can obtain to do their job efficiently, but there are a few staples that are a must:

  • Problem Solving Skills: They must be able to quickly identify issues and come up with solutions that work for the team
  • People Management & Leadership: Understanding how everyone operates is key to being a successful Project Management Officer
  • Process Development & Implementation: The PMO should also be able to develop and implement processes effectively and make changes to processes without disrupting the team’s workflow.
  • Quality Assurance & Testing: To maintain the highest quality standards, the PMO must be able to test and report on the processes and guidelines they develop for the team.
  • Reporting & Data Analytics: Have an idea of what data to track to improve your processes and overall business operations.

Cost Of Hiring a PMO

The cost of hiring a Project Management Officer will depend on the size of your organization and the complexity of your project. PMOs usually charge by the hour or by the project. For smaller organizations, the average cost is $50-$100 per hour. For larger organizations, the average cost is $200-$300 per hour.

Hire A Fractional PMO

It might be more beneficial to hire a fractional Project Management Officer rather than a full-time one. Fractional PMOs are Project Management Officers that work part-time for multiple organizations. This allows them to bring their knowledge and experience from other companies to yours. The average cost of hiring a fractional PMO is $100-$150 per hour but can save you money in the long run by helping you avoid common mistakes and improving your processes.